Cancellation and Refund

We take pride in offering quality products. However, if you’re not satisfied, please read our return & refund policy below.

1. Returns Eligibility

Returns are only accepted if:

• The product is damaged or defective

• You notify us within 48 hours of receiving the product

Products must be unused and in original packaging.

2. Non-Returnable Items

• Opened or used products

• Health & hygiene-related products (due to safety concerns)

3. How to Initiate a Return

Email us at [your support email] with:

• Order number

• Description of issue

• Photo of the product (if applicable)

4. Refunds

Once your return is received and approved, we will initiate a refund to your original payment method within 5–7 working days.

5. Shipping Costs

If the return is due to an error on our part (damaged/incorrect item), we will bear the return shipping costs. Otherwise, return shipping charges are non-refundable.